REFUND AND SHIPPING POLICY

Refunds

All donations made through the GENevents site are final. Payments made through the site are refundable prior to the race for which slots were purchased. If you have want to request a refund or have any questions about our Refund Policy, you can contact us at:

GENevents
783 East 4
Brooklyn NY 11218
Phone: (718) 506-9777

Shipping & Confirmation

Donors and purchasers on the GENevents site will receive email confirmation of their purchase. Donors who give $250 or more will receive a tax receipt letter from the nonprofit beneficiary of the donation.

Products sold on the GENevents site that require shipping will adhere to the following timelines;

  1. Standard Ground: 3-7 business days after order processing
  2. 2-3-Day Express: 2-3 Business days after order processing
  3. Next Day Air: Not currently available online. Please call for availability and pricing. Actual shipping costs will be charged for Next Day Air services.
  4. Holidays and weekend days are not counted as business days.